Last updated : 20 Mar 2024
Whether you're looking for a relaxed day of sea tubing or an adrenaline-pumping hiking adventure, Hekaya offers a variety of adventures to suit your pace.
To help you choose the right one, hosts categorize their Adventures into four different intensity levels. You can find this classification by visiting the host Requirements section on a web browser. We recommend carefully reading the activity descriptions to make sure the Adventure aligns with your expectations. If you have any questions or need more information, don't hesitate to send a message to the host.
Difficulties level
| Level | Colour code | Description | Example of Activities |
| Light |  | Guests should be comfortable sitting, standing, or walking for extended periods of time. | Easy hikes, walking tours, wildlife tours, and cooking or art classes. |
| Moderate |  | Guests should be comfortable participating in multiple hours of physical activity (3+ hours). | Activities may include things like longer hikes, biking, kayaking, snorkeling, and horse or camel rides. |
| Strenuous |  | Guests should be comfortable participating in highly physical activities that may last the entire day (6+ hours), and past experience with the included activities is recommended. | Full-day activities may include things like long hikes, bike rides, and kayaking. Adventures may also include higher altitudes, steep ascents/descents, strong currents, and rougher terrain or water. |
| Extreme |  | These Adventures are the most physically demanding, so prior experience or related training is strongly advised. | Activities are highly challenging and may last the entire day (8+ hours). All-day activities may include things like strenuous hiking, biking over uneven terrain, and intense rock climbing. Adventures may also include higher altitudes, steep ascents/descents, strong currents, and rougher terrain or water. |
You can check the status of your reservation by visiting your inbox or by going to Trips and finding your reservation.
Find details on the various statuses your reservation may go through.
Hosts have 24 hours to officially accept or decline a reservation request. You'll be updated by email with the status.
A reservation may be "Pending" because a host needs to respond to a reservation request or because of identity verification.
Submit a change request to your host if you’d like to change your reservation.
You can go to your Trips to get an update on the status of a change request, or you can contact your host directly.
To make changes to your reservation, go to your trip details.
Find details about requirements and how to take the next steps.
If your reservation is canceled by the host, we understand that it can be a significant inconvenience.
If your host informs you that they can no longer undertake the experience, please don't cancel the reservation on your end
We want high-quality experiences led by knowledgeable, hospitable Hosts. Every experience is carefully reviewed by us and it must meet Hekaya’s standards and requirements.
Tips for guests who are planning outdoor experiences, whether it's camping, hiking, or any other outdoor adventure.
One crucial element in ensuring a memorable, comfortable, and expectation-meeting experience is the provision of comprehensive information about the experience before making a reservation.
