Last updated : 13 Jun 2024
Maybe you just need peace of mind before booking, or perhaps you need to cancel right now. Here’s how to find the cancellation policy for your experience:
This article is designed to provide guest with short outline about our cancelation policies for our experiences. This is applied to all experiences.
As a guest you will have the cancelation policy in the experience page result; which will be one of the below:
Sometimes, you may have more than one option of cancelation policy to choose. However, you may expect rate to be different from one policy to another.
You can find cancellation details on the listing page, and during the booking process—before you pay.
Cancellation policy of your experience can always be found in the booking details. The times and dates we display for cancellation policies are based on the Oman local time zone of the listing.
Cancellation deadlines for receiving refunds are measured from the experience start day/time for the listing in Oman local time zone.
If you want to know what your refund will be, start to cancel your experience and we’ll show you a detailed breakdown. The refund amount will be depending on the option of policy chosen during the reservation and the date you cancel.
Did an emergency or natural disaster disrupt your reservation? You may be eligible for a refund due to unexpected events (read more).
If you are a host or want to learn more about what cancellation policies are available, please refer to the hosting section. Find out more.
If you encounter issues during the experience that the host cannot resolve quickly, you may be protected under our rebooking and refund policy (read more).
Please review our special activities guidelines and requirements