Accessibility
at Hekaya
Introducing our new experience-friendly features, we're simplifying your journey with us.
Enhanced search
filters
Enhancing your search experience, we've streamlined our accessibility filters for easier navigation
Show the full list of filters
Amazing experiences are reflected in the remarkable view.
Provides all details, you need in a friendly view; easy to read; easy to understand.
Find moreAccessibility
review
We review every accessibility feature submitted by experience Hosts for accuracy.
Messaging
with Hosts
Chat directly with Hosts for more information about the accessibility features of their Experience.
Introducing a group Chat feature to message your entire group.
Our terms and
hosting standards
Requesting everyone to agree on our terms and conditions and hosting standards.
Learn more
How we’re making Hekaya
more accessible
Dedicated
teams
dedicated teams collaborating with engineers, designers, and others to prioritize accessibility in our product development.
Research and
development
We conduct continuous research in association with our partners and review feedback to enhance our products and your experiences.
Digitalization
We're striving to meet Web Content Accessibility Guidelines and utilizing automated testing tools to enhance issue detection.
We’re here
to help
For more information, visit our help centre
We are working to make our platform accessible to anyone as long as all follow our policies, terms, and standards: The accessibility to us means:
- Proving easy, friendly, and transparent access to the platform by ensuring all hosts are proving adequate information about their listed experience. Our quality standards are working to ensure the hosts are what they pretend to be, and their listed experiences are what to expect.
- Ensure all guests, no matter where they are coming from are treated with respect, fear, and integrity.
- Encouraging our hosts to provide accessibility to people with disabilities.
- Providing a space for two ways of communication between the guest and the host so both can interact with each other.
It's truly fantastic to be able to enhance the inclusivity of your experience by incorporating accessibility features, as numerous guests actively seek out listings that cater to their specific needs.
Upon reaching the result page for each experience, you will find comprehensive information that covers all the essential details you need to know about the experience. Furthermore, any specific accessibility instructions can be conveniently accessed in the dedicated accessibility section.