Last updated : 18 Jan 2024
Value Added Tax (VAT) is a tax that is levied on the sale of goods and services. In some countries, this type of tax may be known by different names, such as Goods and Services Tax (GST), service tax, or consumption tax. However, for the purposes of this article, we will collectively refer to all these variations as "VAT."
Oman Royal Decree No. 121/2020, promulgating the Value Added Tax (VAT) Law, was published in Arabic in the Official Gazette 1362 on 18 October 2020. The Law went live on 16 April 2021, 180 days from the date of its publication in the Official Gazette.
The Oman VAT Law also specifies certain imported goods that will be exempt from VAT such as returned goods, personal luggage, etc. All supplies of goods and services in Oman, except those mentioned above attracted VAT at the standard rate of 5%, subject to the place of supply provisions mentioned in the Oman VAT Law.
Charging of VAT
VAT is charged on the guest service fee for a reservation. If you change your reservation, VAT adjusts to reflect any change in the service fee.
Disclaimer
Please be aware that the information provided here is intended as a general guide only. It does not consider your individual circumstances and is not meant to serve as tax advice. Therefore, it should not be relied upon as such. If you have any inquiries or concerns related to taxes, we strongly recommend consulting with a qualified tax advisor or reaching out to the local tax authorities in the Sultanate of Oman for accurate and personalized guidance.
Some people might suggest chatting with others outside of hekaya, like on facebook messenger or through text messages.
Hekaya gives you choices of 2 currencies (OMR and USD) to make the reservations.
This can happen for a number of different reasons, from an expired credit card to fraud prevention.
The amount of your refund depends on your reservation’s cancellation policy and when you cancel.
If you qualify for a refund, we'll process your refund right after you cancel your booking.
We will automatically handle the refund by using the payment method you originally used to make the reservation.
We're here to simplify this process for you, and it's as easy as heading over to your Trips.
Your initial step should be to message your host, informing them of your situation and inquiring about the possibility of a refund.
To help us maintaining the system and customer service, we are charging 10% on top of the host charge and other taxes.
You can get a refund for the service fee if you cancel before the free cancellation period for your reservation expires.
Coupon codes are unique, they have an expiry date, and they can only be used once. Make sure you apply the coupon before you book.
There are a number of reasons a coupon code might not work – for instance, it could have expired or already been used.
If your host cancels a reservation you used a coupon on, your coupon code will remain active and can be used toward another reservation.
Hekaya has implemented a specific policy regarding the usage of coupons on its platform, and these terms and conditions are applicable to all users.
Hekaya gift cards can be used to give the gift a one-of-a-kind experience. They can be purchased online via our platform.
A Value Added Tax (VAT) invoice is generated whenever hekaya applies VAT to its service fees.
You can go to your Trips to find a receipt for a completed stay.
You can print the details for an upcoming or completed reservation from your browser.
Sometimes, local regulations mandate that Hosts charge a tax to their guests.
Please note that additional taxes may apply depending on the specific experiences you book.
