How-to

How to read and send message

Last updated : 12 Jun 2024

It all starts with a message, whether you have a question about a listing or want to book an experience right away. Getting in touch with a host starts a message thread you can always go back to, and once you’ve taken that first step, your inbox helps you keep all your communication organized for all your trips. Just go to your Inbox and click on a message thread to read an existing message or send a new one.    
The fine print: You do have to be logged in to your hekaya account to read or send messages

Archiving messages

  • Go to your Inbox and select the message thread you want to archive
  • Click the Archive icon
  • To read archived messages, choose Archived conversations from the dropdown menu
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