Ensuring that all information provided to hekaya is accurate, complete, and up to date is crucial. Inaccurate or outdated information may lead to interruptions in your payouts and could potentially flag your account as potentially fraudulent. To avoid such issues, it's important to promptly update any incorrect or outdated information and respond to any verification requests from hekaya.

You can trust that your privacy and safety are our top priorities. When we request personal information, we implement rigorous measures to safeguard it. Our verification processes are solely aimed at enhancing the security of your account and mitigating financial crimes. For more details, you can review our privacy policy, where we outline our commitment to protecting your data.

When you embark on your hosting journey and periodically thereafter, hekaya will contact you for information and updates. The specific details requested may vary based and generally, we'll ask for:

• Your full legal name: This should match the name on your government ID or official documentation. It may differ from your hekaya profile name and updating it won't alter your profile name.
• Your home address: This is where you reside, distinct from your hekaya listing address(es). Your home address is utilized to verify your identity and is not displayed on your listing or shared with guests.
• Your date of birth: Although you may have provided this information previously, we still require verification.
• Your place of birth, citizenship, and/or nationality: This data is solely utilized for identity confirmation purposes.

You may also be asked to provide a government ID.