If you suspect unauthorized access to your hekaya account, take immediate action by visiting omanexperince.hekaya.co/review_your_account.
- Changing your hekaya password.
- Reviewing your recent account activity to ensure you recognize the devices and locations that logged in.
- Checking that your contact information, profile photos, listings, and payout methods haven't been altered by someone else.
- Confirming that any reservations in your account were indeed made by you.
- If you notice any discrepancies or unauthorized changes, hekaya will guide you through the process of understanding what modifications were made and how to reverse them. Additionally, to prevent future unauthorized access, consider implementing the tips provided for enhancing your account security.