• When using the website, the customer declares that he/she has the legal capacity to enter a commercial contract with the hekaya website according to the terms and conditions of the service/services that are obtained.
• The customer is prohibited from modifying, copying, distributing, transferring, copying, selling or reselling any information, products or services provided by this website.

External links

• Any other links contained in this website are considered managed by other parties, so the hekaya site has no authority to control its contents, privacy or use, some links are only found for business, marketing and other purposes, and its existence does not imply any endorsement by hekaya company. Accordingly, the customer must take all necessary precautions when entering these websites and links.

Products and services

• The prices shown on the website are not absolutely guaranteed and may vary from time to time according to the difference in prices according to hosts.
• The services offered on the website do not guarantee their availability, and the service is confirmed and available after the final reservation is confirmed by the hekaya team.
• The customer can amend or upgrade any of the products or services that he purchased, when available only. The customer shall bear any costs arising from the modification of the products and services, and the customer can communicate with hekaya team according to the available means of communication.
• Hekaya site is obligated to provide experience services according to the details of the service provided and according to the services included in the offer only.
• Hekaya does not have any control over any of the experience services and products displayed in the portal. It is owned, controlled and provided by the hosts. Therefore, Hekaya website does not guarantee the quality of the products or services provided by travel service providers.

Compensation and limitation of liability

In the event that the website’s terms of use or the conditions of tourism services are violated in any way through which it results in any material or moral damages or operational damages and any other claims from other parties, the customer is responsible for compensating the website of hekaya.

Other additional fees

In different situations that may cause delays or cancellations of reserved services, which may include (but are not limited to) different climate conditions, different natural disasters, different health conditions, political conditions, and various governmental or international decisions, operational or technical problems by the providers or the interruption of transportation services, roads, etc., Hekaya website is not responsible for that and any additional fees or material or other operational losses that may result.

Customer responsibilities

When purchasing any of the products and services from hekaya website, customers are considered aware of all terms and conditions of use of the website and the terms and conditions of the tourism services of hekaya and the terms and conditions of each service provided.

Customers, when purchasing any of hekaya' s products and services, are considered aware of what is and is not covered by the service and are aware of the terms of cancellation, change, and not showing up.

Customers are responsible for their own safety and that of their relatives. Hekaya does not take responsibility of any injuries that may arise, god forbid.

Intellectual property rights

Unless otherwise specified, all contents of the website are subject to the intellectual property rights of the hekaya website.